This article explains "Pyramid of Trust", my thought framework to help banks in building on the trust they have with their customers as safekeepers of money and extending it further. It explains how can banks scale the pyramid of trust using AI to become proactive advisors to their clients? Read my article published by my employer, Wipro.

This article received an independent, unpaid quote from Alenka Grealish, Senior Analyst from Celent. "Banks have a vital asset—customer trust. In today’s competitive environment, however, banks must continually earn this trust. Moreover, they must strive to go beyond basic trust and achieve higher levels of trust that allow them to become valued advisers to their customers."

To maximize end to end efficiencies, financial industry players should expand the scope of blockchain proof of concepts (POC's) and pilots to cover both business networks and shared services. Read my article that was published by my employer, Wipro.

This blog explains how it is critical to align a bank's automation roadmap with its core transformation roadmap. As IT becomes more agile and lowers its threshold for taking on smaller projects, the blog explains the new decisions to be made - whether to handle a process through IT or through RPA. Click here to read this finextra blog.

Now that iPhones can recognize your finger print and face, this blog talks about implications of the user being alive and dead and compares these complications with how password management was simpler in the userID/ password days. Click to read this finextra blog

Read this finextra blog on why banks, card issuers, and wallet providers need to approach digital wallets differently rather than thinking about options such as "single card" wallet, "default payment card", etc.

Read this Finextra blog on how blockchain could revolutionize anti money laundering where banks are spending billions currently. If only regulators could be convinced....

Whenever a technology trend hits the peak of hype cycle, it seems like the technology can even solve world hunger. Evangelists start piling on the benefits that the new technology brings. Blockchain is experiencing this problem as well... Read my Finextra blog

Read this article that was published by Banking Exchange. It explains a framework for prioritizing blockchain use cases and make choices in allocating your scarce innovation capital.

Read this article that was published by Paymentssource (sister publication of American Banker). It makes the case for banks to become their own Token Service Providers for the cards they issue in the long rum.

I invite you to read my recent Finextra blog. I would love to hear your comments